|HotelBeam.com Internet Services FAQs|
How much does it cost?
Hotel Directory, Hotels for Sale and Hotel Buyers Internet Services have been free for a long time. Chances are that they will remain free though we reserve the right to change them to paid services in future, without obligations for existing clients.
Why I can't find my hotel listing any more?
We review listings regularly and remove accounts without notice exclusively on our decision to keep the hotel directory quality. Frequent reasons for removal of hotel listing: For a long time hotel does not log-in or does not click on confirmation link we email regularly; Hotel website quality changed (re-directs, not found, free domain, managed by OTAs, does not show in HotelBeam iframe, etc.).
Why I can't find my hotel for sale advert any more?
We review adverts regularly and remove accounts without notice exclusively on our decision to keep the hotels for sale adverts quality. Frequent reasons for removal of hotels for sale adverts: For a long time advertiser does not log-in or does not click on confirmation link we email regularly; Advert quality changed (not specific for one property, property not the type considered by hotelbeam, general advert rather than a property for sale advert, very poor advert editorial quality, etc.).
Which type of websites or properties are accepted in HotelBeam?
1) For Hotel Directory Listings, HotelBeam accepts exclusively official websites of hotels, motels, inns, b&bs, hostels, holiday resorts. Each website is reviewed for acceptance. Quality of website matters, please refer also to the agreement. Chain hotels are accepted only if the hotel has its own website which contains useful information for hotel guests, including the main hotel contacts, and the hotel website is not just a landing page of the chain website. Free domain hotel websites are not accepted, i.e. hotel website should have its own domain name and not be a subdomain of another site. Main aim of our hotel directory, thanks to direct contact between hotel and guests, is to facilitate direct hotel bookings and avoid to pay commissions to OTAs (Online Travel Agencies), for this reason websites managed by booking services as BookingSuite and similar others are not accepted.
2) For Hotels for Sale, HotelBeam accepts exclusively adverts for the following property types: hotels, motels, inns, b&bs, hostels, holiday resorts. One advert can contain only one specific property listed as follows: For sale; For lease; Project for sale.
3) In general HotelBeam does not include self-catering accommodations or very small b&bs unless they provide hotel type services which make them suitable for inclusion. HotelBeam does not include house rental or residential properties.
Does HotelBeam provide a control panel?
All approved accounts include HotelBeam custom-built control panels. These administration areas with various functions provide:
1) For Hotel Directory Listings, 24/7 hotelier login for editing of account, hotel website listing and hotel page.
2) For Hotels for Sale, 24/7 hotel seller login for editing of account and hotel for sale advert.
3) For Hotel Buyers, 24/7 hotel buyer login for editing of account and hotel buyer notification preferences.
What kind of network does HotelBeam rely upon?
HotelBeam is hosted in servers located in the United States. The goal of our hosting provider is maximum redundancy and 100% uptime. Despite using reputable hosting services HotelBeam can not and does not provide any guarantee that servers or connections will be working at all times and that there will not be loss of data.
What kind of support does HotelBeam provide?
HotelBeam service is designed to be managed on-line by Users therefore User is provided, within HotelBeam, with a set of adequate on-line tools. Where indicated by the system or for other needs our support email is available.
Does HotelBeam require a reciprocal link from Users?
HotelBeam welcome links from User's websites to any page of HotelBeam website but this is not a condition for User's use of HotelBeam.
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